Important Visa Check Card Security Announcement
We have been advised by Visa USA that all Home Depot stores were the victim of a data security breach in which approximately 56 million debit card numbers were potentially captured by unauthorized means. If you used your First National Bank of McHenry Visa Check Card to make a purchase at The Home Depot between April and September of 2014, there is a possibility your card information is now at risk.
If you are affected, here’s what to expect:
You will receive a letter from us explaining that your card was identified as part of the security breach.
- The limits on your current card will be reduced to $300 for PIN transactions and $500 for signature transactions.
- You will receive a new card in the next 7 – 10 days.
- You will receive a new PIN for this new card in the next 7 – 10 days.
- Using your new PIN, your new card will need to be activated by either performing a cash withdrawal or balance inquiry at any First National Bank of McHenry ATM.
- You have the option of changing your PIN at the ATM after the card is activated.
- You may begin using your new card and your current card will be deactivated at a date yet to be determined.
If you are out of town or unable to visit a First National Bank of McHenry ATM, please contact us during regular business so we may work out a mutually acceptable manner in which to activate your card.
We apologize for the inconvenience this may cause; however, this is a security measure that must be undertaken to address the potential risk that exists.
Fraudulent Telephone Calls Circulating Through the Area Again
Please be wary of automated telephone calls which may require you to verify or provide your Visa Check Card Number, expiration date, or codes on the signature panel of your card. These calls are fraudulent and exist for the sole purpose of trying to steal your personal information. Legitimate calls from the First National Bank of McHenry will never ask for any personal information.
Earn First National Bank of McHenry Loyalty Rewards
You can now earn uChoose loyalty reward points just for using your personal First National Bank of McHenry Visa Check Card. Simply by doing the things you probably already do today with your Visa Check Card, you will be eligible to accumulate loyalty points that can be redeemed for a wide array of products, travel experiences and activities, event tickets, merchant gift cards, and much more! Your existing personal Visa Check Card is eligible to earn rewards, however, you must enroll your card prior to earning points. There is no cost to participate in this program. Click the link above for more details.
We're on the Lookout for Visa Check Card Fraud
To protect your account, we actively monitor ATM and Visa Check Card transactions for potentially fraudulent activity. If we suspect something out of the ordinary within your card usage patterns, we may be calling you to verify the legitimacy of your transactions. Your participation in responding to our call is critical to prevent potential risk and avoid restrictions that may be placed on your card while we investigate suspicious transactions. Please click here to learn more about what to expect should we need to call you in order to verify a suspected transaction.
Beginning June 5, 2014, your image and pass phrase will no longer be displayed when logging into Personal Online Banking.
We're making it easier for you to access your account online, while continuing to protect you and your accounts with our powerful, multilayered security system.
|Click here for more details!|
eDocuments are Now Available
eDocuments are a quick, secure, and easy way to electronically receive monthly correspondence from the bank such as account statements, notices, and legal disclosures in an easy-to-use PDF format. Should you choose to enroll in eDocuments, we will send you an email every time a new eDocument is available. All eDocuments will be archived on our secure database for up to 12 months, so you will have a complete library of eDocuments at your fingertips when you need them. More information is available here.
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